Author Archives: Carla Smith, CTA

Kristina Evey

March 13, 2013 at 00:15

Carla Smith, CTA

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  Kristina Evey Professional Speaker and Trainer     Kristina Evey helps companies make more money by creating an amazing customer service experience. She teaches companies how to improve the way they connect with their customers. They become more profitable by strengthening their relationships with their existing clients to achieve the ultimate goal of customer [...]

Dave Stockert, CTC

February 14, 2013 at 12:17

Carla Smith, CTA

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Dave Stockert, CTC, is author of two books for the Travel Industry, called, “The Idea Machine I and II. Over 17,000 copies have been sold to travel professionals since 1999. As of Jan, 2013 Dave is a Travel Industry Speaker available for conferences, workshops, and symposiums. Dave was most previously Director, National Accounts for Holland [...]

Geek School at Sea – Technology & Social Media Training from The Travel Institute

February 9, 2013 at 14:10

Carla Smith, CTA

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Join us on Carnival’s Imagination departing from Miami on September 2, 2013 for four nights to experience our new Geek School at Sea! We’ll take a tour of Facebook, Twitter, LinkedIn, Pinterest, WordPress and Instagram and utilize a step-by-step approach to decide how to implement each one after understanding how they fit together as a [...]

Are YOU Setting A New Year’s Resolution?

December 20, 2012 at 00:59

Carla Smith, CTA

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Are YOU Setting A New Year’s Resolution? by Carla Smith, CTA Season’s Greetings! Most of us at some point have set a New Year’s resolution, but who among us has ever stuck with one and accomplished it? Within my circle of friends and family I noticed the difference between those who, like me, embrace a [...]

The Travel Institute Partners with Travel Leaders Group to Create Custom Online Training

December 13, 2012 at 17:23

Carla Smith, CTA

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The Travel Institute Partners with Travel Leaders Group to Create Custom Online Training The Travel Institute will power a new custom online Learning Management System (LMS), including unique content and interactive training for Travel Leaders Group. Travel Leaders Group unveiled plans to develop this new travel agent talent through its “Travel Leaders of Tomorrow” initiative. [...]

Debbie Hoffren, CTIE, ACC, LCS

December 2, 2012 at 21:47

Carla Smith, CTA

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Debbie Hoffren, CTIE, ACC, LCS Technology Strategist, Social Media & Business Coach Owner, Information and Travel Resources Debbie Hoffren from Information and Travel Resources has 30 years of technology experience, having had roles as a Software Developer, Quality Assurance/Operations Lead, and Business Analyst. She was a pioneer in building online communities with America Online, Independent [...]

Medical / Wellness Travel Specialist Course to Launch in 2013

November 30, 2012 at 00:58

Carla Smith, CTA

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November 29, 2012 A travel agent specialist course on medical and wellness travel is under development by The Travel Institute and Well-Being Travel, with an anticipated launch date at the end of the first quarter of 2013. Well-Being Travel, a resource for medical and wellness tourism (and a sister company to Travel Market Report), is [...]

Stephanie Lee

November 20, 2012 at 01:15

Carla Smith, CTA

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Stephanie Lee, Host Agency Reviews | Real Reviews from Real Travel Agents After a 6 year stretch as director of a national host agency, Stephanie Lee started Host Agency Reviews – a resource website with host reviews and articles to help travel agents start and grow their travel agencies. She was awarded the ASTA’s Young [...]

The Travel Institute and TravelFams.com Host Social Media Boot Camp

November 18, 2012 at 23:16

Carla Smith, CTA

0

The Travel Institute and TravelFams.com Host Social Media Boot Camp The Travel Institute and TravelFams.com hosted the first in a series of new Social Media Boot Camps, November 10 -14 in Cancun, facilitated by The Institute’s director of marketing and technology, Chelle Honiker, CTC. Participants brought their own personal laptops and made The Grand Oasis [...]

CTA: A New Formula for Success in 2013

November 9, 2012 at 17:49

Carla Smith, CTA

0

Have you ever thought, “I’d love to earn my CTA certification if only I didn’t have to do it on my own?” Well, we’re here to provide a roadmap and coach to help you reach your goal by combining the CTA content, testing and an online study group in one affordable package. Here’s how it works: [...]

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