January 25, 2012
In response to the recent news relating to cruise safety, The Travel Institute has scheduled a webinar on February 3 entitled Expecting the Unexpected – Travel Safety 101 for Travel Agents. This timely 60-minute webinar is being created and delivered by author and trainer, Steve Crowhurst, CTC, and is being offered exclusively through The Travel Institute.
The webinar will focus on agents’ obligations and liabilities and how they can quickly embed a safety program into their customer service model. He will also explain how to prepare a handout to include basic distress signals a traveler should know as well as list survival apps available for iPhones and Smart Phones. Attendees will receive a Travel Safety workbook prior to the webinar that will serve as their guide.
“Steve Crowhurst is a valued member of our Professional Educators’ Program and we’re pleased that he chose to offer this special webinar exclusively through The Travel Institute. This is an especially important time for travel agents to know how to prepare their customers for all eventualities when making their travel plans as well as to be informed about their own liabilities,” says Patty Noonan, CTC, director of sales for The Travel Institute.
Travel Institute members can register for $25 and non members pay $45. Participation in this webinar will be limited to the first 100 registrants. The webinar will be recorded and available for purchase after the event. Click here for more information and to register.
About The Travel Institute
Established in 1964, The Travel Institute serves as a community of knowledge and insight for all travel professionals. Through innovative education programs, professional certifications and customized learning solutions, The Institute fulfills its non-profit mission to promote a standard of industry knowledge and excellence. For more information about The Travel Institute visit www.thetravelinstitute.com or call (800) 542-4282.
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